Frequently Asked Questions

If you have a question related to The Personalised Tubs of Ice Cream, please read the information on this page. 

What is the time scale for ordering branded ice cream tubs?

Enquires should be raised at least 3-4 weeks before the event, however we are able to deliver 10 working days after sign off of visual proof.

What format do you require the artwork?

Artwork is required, 186mm x 72mm inc 3mm bleed saved in PDF format 300dpi.  Guidelines and templates can be supplied by your Distributor or Agency.



Do you provide a freezer?

Freezers are not provided but Personalised Branded Freezers are available to purchase and can be delivered the day before, prices available from your Distributor or Agency.


Do the tubs come with a spoon?

Each tub has a convenient spoon in the lid.

How many flavours can we have per order?

From experience, we would recommend having 1 flavour per order, however more than 1 flavour per order can be provided on request with orders over 500+.

Does the Ice Cream come with ingredients and allergen information?

All boxes will have ingredients specification sheets enclosed, with any allergens highlighted.

Can Bespoke favours and colours be created for a Company?

Bespoke flavours, colours and ripples can be produced on request with an MOQ of 1000+.